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Hope Kelly

Hope Kelly, born on July 7, 1991, in Kingston, Pennsylvania, grew up in the nearby town of Exeter. From an early age, she exhibited a natural curiosity and a deep passion for the arts and technology. Her upbringing gave her a unique perspective, blending creative pursuits with an interest in technological innovations. This foundation would later shape her career, where she seamlessly integrated these two fields. She attended West Side Career and Technology Center, where she first embraced the idea that art and technology should not be seen as separate but complementary elements. This early exposure set the course for her future endeavors, where she would blend creative design with technological applications to deliver strategic solutions.

Hope continued her academic journey at Full Sail University, majoring in Graphic Design. A constant drive marked her time at Full Sail for hands-on learning, which later influenced her approach to design and business. While at Arizona State University, she expanded her expertise, focusing on Business Data Analytics. Throughout her education, Hope prioritized real-world experience over conventional classroom settings, which led her to gain invaluable insights from mentorship and practical roles. These experiences were especially impactful during her time working alongside the company Controller at her first job and the COO of a startup, both of whom introduced her to the intricacies of small business operations and strategic financial management.

After completing her education, Kelly began her career in an unexpected industry. She joined an eCommerce company specializing in clawfoot bathtubs, where she took on multiple roles ranging from vendor relations to in-house photography. Though this role did not align directly with her long-term career goals, it provided Hope with essential experience in supply chain management, customer relations, and operational logistics. This foundation in business operations proved crucial as she transitioned into more complex leadership roles in the future. Her career took a pivotal turn when she accepted the position of Director of Operations at a startup providing essential COVID-19 response services to the Los Angeles Unified School District (LAUSD) Charter Schools. In this role, she managed logistics, devised operational policies, and ensured compliance with public health regulations during a challenging global crisis. Hope's leadership in this capacity ensured that critical services were maintained while optimizing organizational collaborations.

In January 2023, Hope Kelly founded Clarity House, a business consultancy focused on improving operational efficiency and team collaboration. Recognizing a gap in the market for strategic consulting that emphasizes refined processes and strong team dynamics, she created Clarity House to help businesses streamline operations and implement scalable, sustainable workflows. Her consultancy specializes in change management and process optimization, assisting organizations to improve communication between departments and align their strategies to achieve long-term success. Hope's philosophy is rooted in the belief that great businesses are not just built on ideas but thrive through well-executed processes and cohesive teams, a guiding principle that shapes every project she undertakes.

Hope's diverse career portfolio includes a variety of projects across multiple industries. One of her standout achievements was leading a cross-functional team at Forage to overhaul the customer journey from sales to onboarding, significantly improving client retention and satisfaction. She also oversaw a major operational overhaul at CoVerify during the COVID-19 pandemic, ensuring regulatory compliance while maintaining operational efficiency. In addition, Hope collaborated with the Democratic Congressional Campaign Committee on the Empower Project, where she helped develop a relational organizing strategy for key districts in the 2024 General Election. Her ability to adapt her expertise to different sectors highlights her versatility and her capacity to drive success across industries like healthcare, technology, and politics.

With over 15 years of professional experience in various sectors, Kelly has earned a reputation as a forward-thinking leader with a strong analytical approach to business. She has worked across eCommerce, service industries, and politics, applying her strategic thinking and data-driven insights to improve operations and foster cross-disciplinary collaboration. Hope’s work focuses on automation, process efficiency, and team dynamics, ensuring that businesses survive and thrive in competitive environments. Her contributions to the field have been recognized with several prestigious awards, including two Gold Medals in SkillsUSA PA Television Production and a national ranking of 8th in the SkillsUSA National Television Production competition. These accolades reflect her commitment to excellence and her dedication to her craft.

Outside of her professional achievements, Hope Kelly is an avid baker, hiker, and powerlifter, constantly setting new physical goals and experimenting with recipes. She is also deeply involved in political organizing, using her skills to promote civic engagement and grassroots advocacy. Hope is an active member of several influential organizations, including Women in Technology International (WITI), AnitaB.org, and the Data Liberation Alliance. Through these affiliations, she mentors emerging leaders, supports ethical data practices, and encourages others to use their skills for social good. Hope’s engagement with these organizations highlights her commitment to giving back to her community and supporting the next generation of leaders.

Hope resides with her dog, Cecelia ("Cece"), in Long Beach, California. She enjoys balancing her professional life with personal pursuits, combining her passion for leadership, creativity, and community involvement. Whether driving business success through strategic consulting or challenging herself with personal fitness goals, Hope thrives in all aspects of her life, remaining dedicated to her professional growth and personal fulfillment.

Portfolio Website: https://hope-kelly.com

https://dgmnews.com/posts/hope-kelly-understanding-neurodivergent-communication-styles-at-work

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